---
title: "How to reach a person at Chase (800-935-9935)"
description: "Chase's customer service number, what happened when our call tried to reach a person there on November 2, 2026, and how to get through."
url: https://callforme.tel/guides/reach-a-person-at-chase
published: 2026-11-03
updated: 2026-11-03
author: CallForMe team, Great Work LLC
---

# How to reach a person at Chase (800-935-9935)

> Call Chase at 800-935-9935 (Customer service, personal banking). On November 2, 2026, our call didn't reach a person: the phone system asked for a Social Security or tax ID number, or a card or account number, before it would route the call, and repeated the request after other answers. Have your account details ready, or let your AI agent call with CallForMe and connect you at that step.

Chase's customer service (personal banking) number is **800-935-9935** ([listed on Chase's site](https://www.chase.com/digital/customer-service)).

## What our call heard

On November 2, 2026, during business hours, CallForMe called this number to reach a live person. It didn't get one: the phone system asked for a Social Security or tax ID number, or a card or account number, before it would route the call, and repeated the request after other answers. One call on one day: menus change and queues move with the hour, so treat this as a snapshot.

## How to get through

Have the account details ready before you call, or let your AI agent make the call with CallForMe and pass your number as transfer_to: the assistant works the menu and connects you at the verification step, so you give those details yourself (CallForMe never reads card numbers, Social Security numbers or codes aloud).

> Call Chase at 800-935-9935 about my account, get through the menu, and connect me at (214) 555-0147 when it asks for my account details.

See [wait on hold and patch me in](/guides/ai-agent-hold-and-patch-in).

## Related

- [Customer service hold times, measured](/guides/customer-service-hold-times)
- [Have AI call your bank or a local branch for you](/call/banks)
- [How to reach a real person on the phone](/guides/how-to-reach-a-person-on-the-phone)
- [When a business sends a verification code](/guides/verification-codes-on-ai-calls)

## FAQ

### What is Chase's customer service number?

800-935-9935, the Customer service (personal banking) number listed on Chase's own site (checked November 2, 2026).

### Can an AI get through Chase's phone menu for me?

It can work the menu and wait, but Chase's system wants account details first. Pass your number as transfer_to and CallForMe connects you at that step. $1 per answered call including the first 2 minutes, then $0.40 a minute.

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