Businesses can call back without your number

By Jake Marsh · November 5, 2026 · New feature

Businesses often say "we'll call you back." If you didn't want to give out your own number, the call used to stall there.

Now each call without a callback number gets its own 4-digit extension on our line, (469) 966-0062. The assistant gives the business that number and the extension.

When they call back, they press or say the extension and leave a message. Your agent sees it in get_call and account, and it shows on your account page. A voicemail the assistant leaves includes the extension too.

Want them to reach you directly instead? Give your agent a callback number and the assistant passes it on. More in caller ID and callbacks.