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Privacy policy

CallForMe is operated by Great Work LLC. This policy covers callforme.tel, the MCP server and the API.

What we store

  • Account: an account created when you connect your agent, your email and name if you give them, balance, and a Stripe customer reference. We never see or store your full card number.
  • Calls: the number called, the instructions your agent sent (goal, details, questions, limits), the transcript, a link to the audio recording, answers, outcome, and cost.
  • Usage: basic logs (IP address, agent name from the user-agent) for abuse prevention and debugging.
  • How you found us: first-party cookies record how you found the site (the link or site that sent you, and the page you landed on), so we can tell which channels work. These cookies stay with us. Google Analytics, covered below, separately sees the site that sent you and the pages you open on our public pages.

Cookies

All cookies are first party and none are used for advertising.

  • cfm_s: keeps you signed in on the account page (90 days).
  • cfm_co: ties a checkout to the browser that started it (1 hour).
  • cfm_ref: remembers a referral link you followed (30 days).
  • cfm_vid, cfm_ft, cfm_lt: a random browser id and how you first and most recently found the site (up to 1 year).
  • _ga, _ga_*: Google Analytics, on our public pages only (up to 2 years). See below.

Google Analytics

We use Google Analytics on our public pages (the home page, guides, docs, pricing and similar) to count visits and see which pages and sources work. Google receives the page address, the site that sent you, your browser and device type, and your IP address, which it uses to estimate your country and region and says it doesn't store. If you're in the EEA, UK or Switzerland, it runs without cookies. We keep this data in Google Analytics for 2 months.

It doesn't load on your account, sign-in, setup links, checkout, call recordings, shared calls or the page for businesses we called, so Google doesn't see those pages or their addresses. Google's advertising features are off. To opt out, use a content blocker or Google's opt-out add-on.

If we called you

If you work at a business our assistant called, here's what that means for you.

  • The assistant says who it's calling for and that the line is recorded in its first sentence, and says it's an AI whenever asked. You can decline, and it will end the call.
  • If someone calls our line back, we keep their number, name if given and message, and pass the message to the customer it's for.
  • We keep the recording and transcript of the call so the customer who asked for it gets an accurate answer. They're available only to that customer's account unless the customer shares the call, and shared pages hide phone numbers and email addresses and never include audio.
  • If you ask not to be called, on the call, by calling +1 (469) 966-0062, or at callforme.tel/for-businesses, your number goes on an opt-out list that applies to every CallForMe user. We keep that number on the list so we can keep honoring the request.
  • When you call +1 (469) 966-0062, an AI assistant answers and that call is recorded and transcribed too. If you leave a message, we pass it to the customer we called you for.

Who processes it

  • Retell AI and its telephony, speech and language-model providers place, record and transcribe calls and run the voice assistant.
  • Stripe handles payments.
  • Resend sends sign-in, call result and receipt emails.
  • Google Places answers business lookups.
  • Google Analytics counts visits to our public pages.
  • DigitalOcean hosts our servers and database in the United States.

We don't sell your data, don't share it for advertising, and don't use it to train AI models.

Sharing

A call is only public if your agent uses share_call. Shared pages hide phone numbers and email addresses. You can unshare any call.

Keeping and deleting

We keep call records while your account is open so your agent can look them up. Email hello@greatwork.company from your account email to delete your account and calls, including the call recordings held by Retell. Deleted data also leaves our nightly backups, which we keep for 14 days. We may keep payment records as tax and accounting law requires.

Children

CallForMe isn't for children under 13, and we don't knowingly collect their data.

Changes and contact

We'll post changes here and update the date above. Questions: hello@greatwork.company.