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Terms of service

CallForMe is operated by Great Work LLC ("we"). By using callforme.tel, the MCP server, or the API, you agree to these terms.

What you can use it for

  • Calls to businesses (stores, restaurants, offices, service providers, government offices) for your own errands: questions, quotes, reservations, appointments, orders, cancellations, and customer service.
  • You're responsible for the instructions your agent gives. Only ask it to share information you're allowed to share.
  • Each call is placed at your direction. Only ask for calls you'd be allowed to make yourself, and only name a person in on_behalf_of if you're that person or are allowed to act for them.

What you can't use it for

  • Calling private individuals, personal cell phones, or anyone who has asked not to be called.
  • Telemarketing, sales outreach, surveys, political calls, debt collection, or any bulk or automated campaign.
  • Harassment, threats, pranks, fraud, impersonating someone, or anything illegal.
  • Emergency services. For emergencies, call 911 yourself.

We may refuse, end, or rate-limit calls, and suspend accounts that break these rules. Businesses can ask not to be called and we honor that for every user.

How calls work

  • Every call opens by saying it's an assistant calling for the name you give, and it says it's an AI whenever asked. It never claims to be human.
  • Calls are recorded and transcribed so we can give your agent the result, and the assistant says so at the start of every call. If the business objects, the assistant ends the call. It does not read out payment card numbers, Social Security numbers, or passwords.
  • AI can make mistakes. Check important details (prices, times, confirmation numbers) before relying on them.

Payment

  • Our pricing promise: you pay $1 for an answered call, which includes the first 2 minutes, then $0.40 a minute. You pay nothing for a call nobody answers, a busy line, or a call that fails. A call that goes straight to voicemail (within the first minute) with no message to leave is free.
  • Credit is prepaid in USD. Minutes after the first 2 are rounded up to the next minute. A call ends at 30 minutes, so one call costs at most $12.20.
  • There's no subscription, sign-up fee or monthly minimum. Planning a call (plan_call), looking up businesses (find_business) and calls to our demo lines cost nothing.
  • We only charge your card when you pay on Stripe's checkout page, or when auto-reload is on (below). We never see or store your full card number.
  • A call that reaches voicemail with no message to leave is free only if it got there within the first minute. If the assistant spent more than a minute in a phone menu or on hold first, or left a message you provided, it's billed like an answered call.
  • If your account has no saved card, or auto-reload is off, a call ends when your balance runs out, and the account can have up to 30 unanswered calls a day.
  • If auto-reload is on, we charge your saved card when your balance falls under $5, or the amount you choose on your account page. You can turn it off on your account page.
  • If you set "pause calls under" on your account page, we won't place calls while your balance is below that amount. If your account has a verified email and no auto-reload card, we email you when 75% and when 90% of the credit added since your last top-up is used. You can turn those emails off with the link in them.
  • Unused credit doesn't expire. Email hello@greatwork.company for refunds of unused credit within 90 days of purchase.

The rest

The service is provided as is, without warranties. To the extent the law allows, our liability is limited to the amount you paid us in the last 3 months. These terms are governed by Delaware law. We'll post changes here. Questions: hello@greatwork.company.