Safety and disclosure
Short answer: Every CallForMe call opens by saying it's an assistant calling for you, says it's an AI whenever asked, and never claims to be human. It won't share card numbers, Social Security numbers or passwords, won't agree to charges past your limits, calls businesses only, honors opt-outs for all users, and caps calls per number per day.
Honest from the first sentence
Every call opens with:
Hi, this is an assistant calling for {your name}, on a recorded line.
If someone asks whether it's a person, it says it's an AI assistant. It never claims to be human, never claims to be you, and doesn't use your voice. No person places the call for us, ever.
If the business won't talk to an automated caller, the assistant doesn't argue or push. It says you'll call them directly, says goodbye, and the result comes back with outcome.type set to refused_ai, so your agent can suggest you call yourself or use transfer_to to be patched in next time.
Recording
Calls are recorded and transcribed so you get an accurate transcript and exact answers. The opener says "on a recorded line," so the person answering knows before the conversation starts. That matters in states where everyone on a call has to agree to a recording; see recording consent by state. The recording is only available to the account that placed the call. Share pages show a transcript with your name, phone numbers and email addresses hidden, and no audio.
Calls come from +1 (469) 966-0062. If you pass a callback_number, the assistant shares it so the business can reach you directly. Without one, a business that asks gets that line and a 4-digit extension for the call, and an assistant takes their message. See what happens if the business calls back.
What the assistant won't say
No matter what's in details or what your agent answers mid-call, the assistant never gives these over the phone:
- Payment card numbers
- Social Security numbers
- Passwords or PINs
If a business needs one, the assistant tells them the customer will provide it directly. Use transfer_to if you want to be patched in and handle it yourself.
Your limits are hard limits
Whatever you put in constraints is a line the assistant won't cross. "Don't agree to more than $200" means it won't agree to $201. "Quotes only, don't book" means it won't book. It never agrees to charges beyond your constraints.
Voicemail
If the call reaches voicemail, the assistant hangs up unless you gave it a voicemail_message. You aren't charged when the call goes straight to voicemail; if it spent more than a minute in a phone menu or on hold first, it's billed like an answered call. It doesn't improvise messages. See what happens when an AI call reaches voicemail.
When nobody's answering your agent
If the business asks something and your agent doesn't answer within about 45 seconds, the assistant doesn't guess and doesn't keep the business waiting. It says the customer will follow up on that point, then carries on or wraps up. The unanswered point is listed in the result.
Who it will call
- US and Canadian numbers only.
- Blocked: 911, 988, 211, 311 and other N11 numbers; 900 and 976 premium numbers.
- Toll-free numbers are allowed.
- Businesses only. Not individuals.
A call to a blocked number returns {"status": "blocked", "reason": "..."}.
Caps
- At most 3 calls to the same number per account per day (6 once you've added credit).
- At most 10 calls to the same number per day across all users.
These keep any one business from getting flooded, even by several people calling the same popular place.
Opt-outs
If a business says "don't call us," that number goes on an opt-out list. It applies to every CallForMe user from then on, not just the account that placed the call. A business can also ask for this in writing at callforme.tel/for-businesses, and calling our number back, +1 (469) 966-0062, reaches an assistant that explains who we are and takes a message or an opt-out.
Calls end on time
A call can last up to 30 minutes, including hold. Your agent can end one early with hang_up.
Terms in short
You can use CallForMe to call businesses about your own errands. You can't use it for:
- Telemarketing or sales calls
- Harassment
- Impersonating someone else
- Calling individuals
Why we do it this way
AI calls only work if businesses are willing to pick up. Being clear about what's calling and why, not calling too often, and stopping when asked keeps it that way. It also lines up with US rules on artificial-voice calls. See is it legal for AI to call a business.
Contact
Questions or reports: hello@greatwork.company
How your data is stored and who can see it: security and data.
Questions
Is a human ever on the call instead of the AI?
No. Calls are placed by software and say so when asked. The only person who might join is you, if you set transfer_to to be patched in.
What number do calls come from?
+1 (469) 966-0062. You can give your own callback number for the business to use.
What if a business doesn't want AI calls?
When a business says not to call, on the phone or through the form at callforme.tel/for-businesses, the number goes on an opt-out list that applies to every CallForMe user.
Are calls recorded?
Yes, and the assistant says so in its first sentence. The recording is available only to the account that placed the call. Public share pages show a redacted transcript, never audio.
Can I use CallForMe to call people?
No. Calls are for businesses only. Telemarketing, harassment and impersonation are against the terms.
How do I report a problem?
Email hello@greatwork.company.
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