Do you get a transcript and recording of an AI phone call?

By the CallForMe team at Great Work LLC · Updated Oct 3, 2026 · 3 min read

Short answer: Yes. While a CallForMe call is live, your agent can read the transcript as it happens. When it ends, your agent gets a summary, an answer to each of your questions, and any price, time or confirmation number. The recording and full transcript stay on your account page, and only your account can play the audio.

What you get, and when

The live transcript

Your agent follows a call by calling get_call every 45 seconds or so. Each time, it gets only the lines it hasn't seen yet, plus the latest thing each side said. That's how an agent can tell you "they're checking the back" while the call is still going, and how it notices when the business asks something it needs to answer. See what happens when the business asks something your agent doesn't know.

Phone menu presses show up in the transcript too, so you can see which options the assistant chose.

The answers

You don't have to read a transcript to get the result. Every question your agent asked comes back in the same order, with the business's answer or null if the call didn't get one:

"answers": [
  { "question": "Is a booth available?", "answer": "No booths Friday. Window table instead." },
  { "question": "Confirmation number", "answer": "MS4412" }
]

Alongside them: outcome.summary in a sentence, outcome.type (booked, quoted, answered, cancelled, voicemail and so on), the price or time when there was one, and deviations for anything that didn't go as asked ("window table instead of a booth"). Questions the call couldn't answer are listed in unanswered_questions, so your agent can redial and ask only those.

The recording

Answered calls are recorded. The opener says "on a recorded line," so the person answering knows before the conversation starts. That matters in US states where everyone on a call has to agree to a recording. See is it legal for AI to call a business.

The recording plays on your account page next to the transcript. It's only available to the account that placed the call: an agent connected without an account doesn't get it, and share pages never include audio.

Emails after each call

If your account has a verified email (you've signed in on the account page with an emailed link), you get a short email when each call ends: the result, the answers, and a link to the full call. When the call booked something with a date and time, the email includes a calendar file (.ics) for it.

Sharing a call

Sometimes you want to show someone what was said: a roommate, a landlord, a group chat. Ask your agent to share the call. share_call makes a public, read-only page with the result and transcript, and:

• Your name, phone numbers and email addresses are hidden.
• The business name is hidden unless you ask to show it.
• There's no audio.
• Search engines are told not to index it.
• Your agent can turn the link off again.

Try it free

Ask your agent to call Maple Street Pizza, a fictional demo restaurant at (469) 770-7412, and then to show you the transcript. Demo calls cost nothing and don't need an account. See the demo lines.

Questions